Brown University Health Urgent Care and Walk-In Clinic In ...
Urgent Care • East Providence, RI
Ratings by platform
- Birdeye (Google reviews aggregate): 3.9/5 (25 reviews (Brown Physician Patient Center))
- Google Reviews: 3.1/5 (138 reviews (Branch Ave Urgent Care location))
What patients say
Patients praise
- High quality of care and professionalism from medical staff (nurses, specific physicians)
- Efficient check-in/out experiences for some patients
- Cleanliness of facilities
- Convenience of urgent care availability (walk-in options)
Common complaints
- Significant difficulty reaching staff by phone (long wait times, unanswered calls)
- Issues with appointment scheduling, frequent cancellations, and long wait times for new patient visits
- Frustration with administrative processes (credentialing, insurance policy changes)
- Reports of rude or under-trained front desk staff
In patients' words
"If scheduling is this bad, why would I trust their doctors?"
— Patient review on LocalityBiz"I have nothing bad to say about this group. I see Dr Catanese. She is the best. They have sick visits that get you right in which I find amazing. Everyone is courteous and friendly. Check in and out is efficient. Highly recommend!"
— Patient review on LocalityBizMore clinics in East Providence
Find Urgent Care And Health Centers
Patients praise: Many patients praise the attentiveness, kindness, and professional nature of specific doctors and staff members · Convenient location for urgent care services.
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