Riverside, RI Office
Podiatry • East Providence, RI
Ratings by platform
- Healthgrades (Dr. Sarah Fessler): 3.4/5 (8)
- Vitals (Dr. Sarah Fessler): 4.3/5 (2)
- Birdeye (Dr. Richard M. Bianco): 3.8/5 (13)
- Healthgrades (Dr. Joyce Alves): 3.8/5 (12)
- Birdeye (Brown Physician Patient Center): 3.9/5 (25)
- Birdeye (Brown Medicine Endoscopy Center): 4.7/5 (34)
What patients say
Patients praise
- High praise for individual physicians, including their thoroughness, diagnostic skill, and dedication to patient care
- Appreciation for personable, comforting, and knowledgeable nursing staff, particularly during procedures like infusions
- Positive experiences with long-standing patient-provider relationships and accessibility (e.g., return calls, same-day availability for some practices)
- Overall professionalism and efficiency at specific specialty centers like endoscopy clinics
Common complaints
- Difficulties scheduling appointments, including restrictive call-in windows and long wait times for appointments
- Communication issues with practice staff, such as difficulty reaching offices by phone or lack of follow-through
- Dissatisfaction with billing policies, administrative procedures, and office policies changing without notice
- Negative experiences with bedside manner, perceived lack of empathy, or feelings of being rushed during appointments
In patients' words
"It shouldn’t take 3 days of phone calls to get a script and you shouldn’t have to wait over an hour and a half sitting in an office for the doctor to come speak to you."
— Patient review of Brown Medicine (Endocrinology)"My only complaint is the appt system. I hate that the only way to get an appt is to call at 8 am."
— Patient review of Dr. Sarah Fessler"He is an unbelievable diagnostician... If it is off hours and you leave a message with the answering service, he calls right back."
— Patient review of Dr. Richard M. Bianco"Dr. Shah looks at the charts completely... She explains everything fully with facts then allows me to decide what I feel is right for me."
— Patient review of Coastal Medical (Warren Avenue)
Comparing your options?
Browse other Podiatry clinics, or filter by state and specialty to compare patient ratings.