MercyOne Genesis Moline Internal Medicine, Suite 200
Internal Medicine • East Moline, IL
Ratings by platform
- Healthgrades (Dr. Steven Ray): 4.2 out of 5 stars (13 reviews) (13)
- Birdeye (Moline Health Plaza): 3.0 out of 5 stars (2)
What patients say
Patients praise
- Compassionate and caring physicians
- Thoroughness in explaining medical conditions and treatments
- Strong trust in specific providers' medical expertise
Common complaints
- Long wait times for appointments
- Perceived rudeness or dismissive behavior by some staff members
- Lack of clear communication regarding services or insurance assistance
- Feeling rushed during consultations
In patients' words
"Always feel rushed out of the room after waiting long periods of time my ..."
— Patient review of Dr. Namrata Mallik"Dr. Ray is very open, honest, thorough, and cares about his patients. He takes time to explain everything..."
— Patient review of Dr. Steven Ray"For every nice staff member they have here... there are five more staff members that don’t care, very dismissive and extremely rude."
— Patient review of Genesis Convenient Care at Healthplex (Suite 200 location)More clinics in East Moline
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