Robert Young Mental Health Center
Behavioral Health • East Moline, IL
Ratings by platform
- WebMD: 2/5 (average across available platform reviews) (2 reviews on WebMD)
- Vitals: Varies (providers have individual ratings between 2.4 and 3.9) (18 providers listed)
- ProjectKnow.com (Riverside Outpatient): 4.2/5 (13 reviews)
What patients say
Patients praise
- Some patients find individual staff members caring and attentive
- Generally accessible for those dependent on specific insurance plans like Medicaid
- Occasional positive feedback for specific inpatient or detox services
Common complaints
- Frequent appointment cancellations and scheduling difficulties
- Long wait times for appointments, sometimes months long
- Perceived unprofessionalism or rudeness of front desk staff
- Difficulties with medication management and prescription refills
- Reports of dismissive or rushed care from psychiatrists
- High staff turnover/inconsistency in providers
In patients' words
"Do not go to this place if you really need help . The head nurse in Riverside part , is a horrible person. She actually told my loved one they were wasting her time and she was physically rough while working with them ."
— WebMD Review"If I could give them zero stars I would , the nurses line never answers the phone or calls back after leaving voicemails , and it’ll take you 3 weeks to get refills... Don’t waste your time."
— LocalityBiz Review"Been having to go here on and off since I was 16. Terrible psychiatrists who have rushed me in and out and tried to convince me to try a new prescription every time. Therapists change too often for me to feel comfortable."
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