McLaren Physician Directory
Sports Medicine • East Lansing, MI
Ratings by platform
- Birdeye (McLaren Greater Lansing Internal Medicine): 3.5 out of 5 stars (11 reviews)
- HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 3 out of 5 stars (622 completed surveys)
What patients say
Patients praise
- Positive feedback for individual doctors and nursing staff providing compassionate care
- Successful clinical outcomes and comprehensive care for chronic or serious conditions
- High satisfaction with obstetric/delivery experiences in some cases
- Efficient and thorough intake processes for some clinic visits
Common complaints
- Concerns regarding billing processes and communication
- Reports of negative interactions with specific medical staff or perceived lack of care in emergency settings
- Complaints about long wait times or difficulty scheduling/accessing medication refills
- Mixed ratings for quietness and communication in hospital settings
In patients' words
"Jesse has made me feel heard, validated, safe, and most of all LIKE SHE CARES. I truly have never had a better doctor."
— Birdeye review for McLaren Greater Lansing Internal Medicine"Worst care ever for my 94 year old Mother in law! She was left on portable commode for over 30 minutes as she continued to call for help..."
— Trustburn review for McLaren Greater LansingMore clinics in East Lansing
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