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Outpatient Rehabilitation - UM Health-Sparrow

Physical Medicine and RehabilitationEast Lansing, MI

★★★★☆4.3/5177 reviews across 4 platforms

Ratings by platform

  • drehabs.com (Sparrow Outpatient Rehabilitation Center – Sparrow Health Science Pavilion): 4.4/5 (149+)
  • Healthgrades (Dr. Rani Gebara): 4.2/5 (5)
  • Rehab.com (Outpatient Behavioral Health): 2.1/5 (7)
  • Birdeye (Sparrow Pediatric Rehabilitation Services): 4.2/5 (16)

What patients say

Patients praise

  • high quality of care from specific therapists and physicians
  • effective recovery progress and skill-building for some patients
  • compassionate bedside manner during procedures
  • supportive staff in certain programs like partial hospitalization

Common complaints

  • concerns regarding staff responsiveness and professional conduct
  • perceived lack of specialization for certain health disorders
  • complaints about billing transparency and high costs
  • feeling unheard or invalidated by care teams

In patients' words

"The level of care was absolutely unmatched. I felt completely taken care of and I made great progress on my injury."

Patient review for Sparrow Outpatient Rehabilitation Center

"The therapists I worked with were good but I was absolutely shocked when I saw the bill. 7 sessions at 30 minutes each and they charged $3200 before insurance."

Patient review for Sparrow Pediatric Rehabilitation Services

"I had a horrible experience of being treated like dirt. Do not recommend."

Patient review for UM Health-Sparrow Outpatient Behavioral Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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