Physician Directory - Lansing, MI - McLaren Health Care
Gastroenterology • East Lansing, MI
Ratings by platform
- Medicare/CMS HCAHPS Survey: 3 out of 5 stars (Medicare/CMS data) (622 (based on 2019 survey data))
- Birdeye (Internal Medicine): 3.5 out of 5 stars (11)
- Healthgrades: 68% patient recommendation rate (not explicitly stated)
What patients say
Patients praise
- some patients reported high-quality care and positive interactions with specific providers and nurses
- good experiences reported during specific services like labor and delivery and surgical recovery
- some staff members described as professional and validating
Common complaints
- concerns regarding billing practices and insurance processing
- reports of poor communication or lack of responsiveness from medical staff and doctors
- perceived unprofessional behavior or lack of compassion in care delivery
- difficulties in accessing medications or continuity of care due to provider turnover
In patients' words
"Worst care ever for my 94 year old Mother in law! She was considered a falling star She was left on portable commode for over 30 minutes as she continued to call for help then she was never cleaned her up..."
— Trustburn review of McLaren Greater Lansing"I have had nothing but GREAT experiences here. Ladies at the front are kind... Jesse (martin) La Sala is AMAZING!!! I have always struggled with feeling extreme anxiety surrounding my health, and finding a doctor that actually gives a crap is so hard."
— Birdeye review of McLaren Greater Lansing Internal MedicineMore clinics in East Lansing
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