Lansing Surgery Center - Michigan Gastroenterology Institute
Colorectal Surgery • East Lansing, MI
Ratings by platform
- Yahoo Local: 4.0/5.0 (based on limited data) (Not specified (some star ratings indicated))
- Yelp/MapQuest (Michigan Gastroenterology Institute): Very low (typically 1-2 stars in specific reviews) (Not explicitly aggregated, but multiple negative reviews noted)
- WebMD (Specific Physician): 4.0/5.0 (17 ratings)
What patients say
Patients praise
- Professional and knowledgeable clinical staff described in some experiences
- Efficient check-in/out processes and minimal wait times noted at the surgery center
- Some patients report respectful and friendly interactions with specific nursing and medical personnel
- Specific physicians at associated institutes have received positive feedback for clear communication and follow-up
Common complaints
- Difficulties with billing and administrative processes at Lansing Surgery Center
- Significant delays in receiving biopsy or test results at Michigan Gastroenterology Institute
- Issues with staff responsiveness, professionalism, and front desk communication at Michigan Gastroenterology Institute
- Patient dissatisfaction regarding diagnosis accuracy and perceived lack of time spent with patients for certain practitioners
In patients' words
"My son had surgery at the Lansing Surgery Center, and all went well with his procedure, but trying to talk to someone about the billing aspect is ridiculous."
— Yahoo Local Review"My recent experience with these people has been awful. It's been a month and I have not been able to get the results of my biopsy."
— Yelp/MapQuest Review"I would give it 0 stars but that is not an option. I went here because I had been struggling with chest pain..."
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