East Hartford Internal Medicine Office - Prime HealthCare, PC
Internal Medicine • East Hartford, CT
Ratings by platform
- WebMD: Not specified (WebMD) (1 review)
- Birdeye (Endocrinology specialty): 5.0/5.0 (3 reviews)
What patients say
Patients praise
- Physicians and practitioners are often described as knowledgeable, caring, and thorough
- Providers take time to explain information and answer questions
- Positive experiences with specific providers such as Dr. Kimmel, Dr. Ortega, and Jeremy Baker
Common complaints
- Front desk staff are often unresponsive or rude when answering phones
- Difficulty with front desk staff communication and responsiveness
- Patient discomfort regarding the presence of a stenographer during medical exams
In patients' words
"Dr. Kimmel is a great doctor, very versed in his line of medicine however the front staff, does not like answering the phones, they take very long to answer and when they do, they are rude like they don’t want to be in the moment"
— Loc8NearMe"I was delighted by my office visit today. Dr. Ortega and her staff were incredible. As a new patient, I had a very thorough exam. Dr. Ortega was not in a rush at all. She went above and beyond."
— WebMDMore clinics in East Hartford
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