Find a Federally Qualified Health Center - FQHC Locations
Federally Qualified Health Center (FQHC) • East Hartford, CT
Ratings by platform
- Birdeye (Google): 2.7/5 stars (7 reviews)
What patients say
Patients praise
- Some patients reported individual providers or therapists were professional and helpful
- Acceptance of HUSKY insurance
Common complaints
- Difficulty reaching staff via phone or receiving call-backs regarding labs/referrals
- Scheduling issues, including frequent rescheduling and appointment cancellations
- Reports of rude, unorganized, or dismissive administrative staff interactions
- Concerns regarding continuity of care, including abrupt discharges or changes in assigned providers
In patients' words
"The dr was great but the secretary was very rude, unorganized, uneducated... I had to wait several weeks for my perception re fill request to even be submitted I ended up sick."
— a-better-place.com"If you want people that can't pick up a phone, reschedule and discharge you for their incompetence, this place is perfect."
— localitybiz.com"I went to see a therapist here for awhile and he was excellent. Then suddenly he no longer worked there, presumably let go. I was contacted and told I would be paired with another therapist and then heard nothing further."
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