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New York State Travel Clinics - Passport Health

Travel MedicineEast Hampton, NY

★★★★☆3.8/52,076 reviews across 3 platforms

Ratings by platform

  • Yelp (Brand-wide): 2.9/5 (1,082)
  • PissedConsumer (Brand-wide): 1.2/5 (14)
  • Birdeye (Aggregate/Various): 4.9/5 (980)

What patients say

Patients praise

  • Professional and informative service (at some locations)
  • Convenient and efficient appointment processes (at some locations)
  • Reassuring and helpful during travel preparation

Common complaints

  • High pricing and unexpected out-of-pocket costs
  • Unprofessional or rude staff behavior
  • Poor communication and administrative failures regarding test results
  • Negative experiences with billing and cancellation policies

In patients' words

"My experience at Passport Health Clinic was unacceptable, disturbing, and deeply disappointing. From the beginning of our visit, the female nurse’s attitude was unprofessional and hostile."

Trustpilot review for Passport Health

"From making the appointment to paying the bill-everyone was courteous and wonderful to work with. Great experience!"

Passport Health Stony Brook Travel Clinic review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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