Mental Health Services | East Hampton Town, NY
Psychiatry and Behavioral Health • East Hampton, NY
Ratings by platform
- Birdeye (Phoenix House - East Hampton Outpatient): 3.0 star rating (2 reviews)
- Best Rehabs (Phoenix House East Hampton Outpatient Services): 4/5 (staff/professionalism) and 5/5 (counseling options) from a single surveyed loved one (Not specified (single respondent quoted))
- Recovered.org (East Hampton Outpatient Services): 3.5 Trustscore (Based on user reviews and accreditations (count not specified))
What patients say
Patients praise
- Some praise for staff professionalism/experience and counselors working hard to help during problems
- Care options and after-care knowledge described favorably
- Trustscore for East Hampton Outpatient Services is above neutral (3.5)
Common complaints
- Negative complaint about security/lockup experience and stolen belongings at Phoenix House East Hampton Outpatient
- Access-related challenges noted for mental health care (e.g., long waiting lists, providers not taking insurance)
- Need for more mental health services/funding for youth highlighted by local reporting
In patients' words
"“They locked me in a room and told me not to leave or I would be discharged... every one of my belongings was stolen because of the counselors here. Would not recommend...”"
— Birdeye review for Phoenix House - East Hampton Outpatient"“Social Worker and counselors were mostly excellent. They work hard to help you when problems arise... They are knowledgeable about after-care options.”"
— Best Rehabs review/survey quote (Phoenix House East Hampton Outpatient Services)"“...long waiting lists at agencies that provide mental health services, many providers don’t take insurance...”"
— East End Beacon article on access to mental health careMore clinics in East Hampton
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