east hampton family medicine
Pediatrics • East Hampton, NY
Ratings by platform
- Vitals (for Dr. George Dempsey): 3.3 out of 5 stars (5 reviews)
- WebMD (for Erin Mckay): 5 out of 5 stars (3 ratings with 2 reviews)
- WebMD (for Dr. Scot Kolsin): Not specified (9 ratings)
What patients say
Patients praise
- praise for specific staff members and nurses being helpful, caring, and professional
- some patients appreciate the convenience and comprehensiveness of the practice, including the inclusion of urgent care facilities
- positive feedback regarding the willingness of some providers to listen and address specific concerns
Common complaints
- reports of poor communication and responsiveness, particularly regarding test results
- complaints about dismissive behavior by some providers during office visits
In patients' words
"Came in for a covid test - which we had to pay for. Promised in 24-48 hours. 72 hours and 30+ calls later, no results and the ONE TIME they answered the phone kept me on hold for 10 minutes then HUNG UP ON ME."
— Vitals review for Dr. George Dempsey"Lucky to have such an innovative and comprehensive doctor in East Hampton. ... Bonnie the head nurse — she is the greatest. When a refill or questions about a medication is needed she’s there with an easy phone call."
— Vitals review for Dr. George Dempsey"terrific professional and caring"
— WebMD review for Erin MckayMore clinics in East Hampton
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