Location search | Quest Diagnostics
Laboratory Services • East Hampton, NY
Ratings by platform
- ComplaintsBoard: 1.3/5 overall reputation rating (492 complaints)
- Solv Health (local clinic context): 4.25 to 4.58/5 across various local listings (500+ individual reviews (aggregated))
What patients say
Patients praise
- Fast and professional service at certain locations
- Ease of booking appointments
- Timely delivery of test results
- Helpful and professional staff members
Common complaints
- Billing and invoicing errors
- Poor customer service interactions
- Long wait times
- Difficulties with scheduling and automated systems
- Low complaint resolution rate
In patients' words
"From start to finish the whole process was hassle free and and very professional. I had my results very quickly."
— Solv Health Patient Review"Everything is pushed to a machine, and it’s simply not working. . . . This experience was frustrating and unnecessary."
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