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Suburban Adult Services, Inc. (East Aurora) - OPWDD logo

Suburban Adult Services, Inc. (East Aurora) - OPWDD

Occupational TherapyEast Aurora, NY

★★★☆☆2.9/561 reviews across 2 platforms

Ratings by platform

  • Indeed: 2.9/5 (61 reviews)
  • Glassdoor: 2.8/5

What patients say

Patients praise

  • Rewarding opportunities to work with individuals with disabilities
  • Strong sense of mission and connection with those served
  • Some staff appreciate the benefits and inclusive values of the organization

Common complaints

  • High staff turnover and understaffing concerns
  • Workplace environment described by some as high-pressure with poor management communication
  • Concerns regarding consistent quality of care for residents

In patients' words

"Working at SASI was the best direct Support experience I have ever had in over 2 decades out of 4 agencies in WNY. SASI is truly a place that cares for their individuals."

Indeed Review

"In conclusion, this company does not care about you and will hire people that do not care about the quality care of their residents. You'll be overworked... Your needs and concerns will not be addressed."

Indeed Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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