Eagle Mountain City Center
Pediatrics • Eagle Mountain, UT
Ratings by platform
- Birdeye: 3.3 out of 5 stars (41 reviews)
- Healthgrades: 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Professionalism and kindness of the staff (receptionists, nurses, medical assistants)
- Competence and expertise of physicians and physician assistants (e.g., Dr. Nordstrom, Cami PA-C, Dr. Baker, Dr. Lambert)
- Efficient service and prompt appointment availability, even during busy seasons
- Caring and personal approach to patient interactions (e.g., greeting by name)
- Great with children and family-oriented care
Common complaints
- Confusion and lack of transparency regarding billing practices and costs
- Dissatisfaction with being billed for additional office visits during annual physicals when asking health-related questions
- Concerns about repetitive testing without clear explanations or prescriptions
- Perceived lack of transparency in communication regarding treatment plans
In patients' words
"I had an absolutely positive experience with Dr Nordstrom and Cami his physician assistant as well as the entire staff. They are so caring and personable. They always greet me by name and make sure to converse with you and never forget to tell you goodbye by name."
— A Google Review via Premier Family Medical website"I used to love Premier Family Medical but this past year I went in for my yearly checkup and as they were doing the physical, I asked the typical questions and went on my way. They later billed me for the appointment, citing it was an office visit on top of my physical... I will never come here again and advise everyone to not go there as well."
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