Excel Eye Center Utah County Locations
Optometry • Eagle Mountain, UT
Ratings by platform
- Birdeye (Orem location): 4.5/5 (419 reviews)
- Birdeye (American Fork location): 4.6/5 (545 reviews)
- TrustReviewers (Lehi location): 4.7/5 (143 reviews)
What patients say
Patients praise
- Professional and knowledgeable doctors
- Helpful and kind staff in some interactions
- Well-equipped facilities and clean environments
- Comprehensive ophthalmology services
Common complaints
- Long wait times in office and on the phone
- Inconsistent quality of care among different doctors
- Billing issues and poor communication regarding insurance/claims
- Negative experiences with pediatric care procedures
In patients' words
"I was very impressed with the personal attention and care the employees showed when I went in. Dr. Morris and Dr. Wilkinson were very knowledgeable at explaining my condition and different options for treatment."
— Birdeye Review"I have never been treated with more poorly in my life from a billing department than I have with Excel Eye Center! I was insulted, disrespected and financially threatened."
— Birdeye Review"I have ever had with any medical office. I will not be using their services and will recommend to anyone I know to steer clear unless they desire months of follow up for a simple glasses prescription."
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