Senior Care | AllianceHealth Durant and Madill
Geriatric Care • Durant, OK
Ratings by platform
- Birdeye: 4.1/5 stars (1,633 reviews)
- Healthgrades: 51% recommend (Based on HCAHPS/CMS patient survey data)
- Birdeye (Emergency Room): 4.4/5 stars (50 reviews)
- MedicalRecords.com: 4.5/5 stars (12 reviews)
- Clinic4All: 4.1/5 stars (7 reviews)
What patients say
Patients praise
- Skilled and attentive nursing and medical care in many instances
- Efficient, fast service in emergency settings for some patients
- Compassionate care highlighted by staff recognition awards (e.g., DAISY Award)
- High-quality transitional care and physical therapy programs
- Helpful and friendly reception or support staff reported by many users
Common complaints
- Unprofessional staff behavior and perceived lack of compassion or listening skills
- Communication issues, including difficulty reaching offices or getting clear answers
- Concerns about facility capabilities (e.g., equipment for cardiac emergencies)
- Billing and administrative frustrations
- Wait times and transit issues between facilities
In patients' words
"He has always been professional, compassionate and caring. He is an outstanding physician and a remarkable man!"
— Healthgrades patient review regarding Dr. Truly"Carol Gay, PA was the rudest person I have ever dealt with in the ER!! She had the worst attitude!!"
— MedicalRecords.com patient review"From the moment I arrived, the entire staff was efficient and caring. Nursing, technicians and office personnel knew what they were doing and did it well."
— LocalityBiz patient review regarding AllianceHealth Madill"The staff treated me and my wife like family. They encouraged me, listened to me, and made sure I had everything I needed."
— AllianceHealth Durant newsroom patient testimonial (transitional care)More clinics in Durant
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