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MERCY RHEUMATOLOGY CENTER | DURANGO logo

MERCY RHEUMATOLOGY CENTER | DURANGO

RheumatologyDurango, CO

★★★★★4.8/5254 reviews across 3 platforms

Ratings by platform

  • Birdeye (Aggregate of Google reviews): 4.9/5 (239 reviews)
  • Vitals: 3.8/5 (10 ratings)
  • Healthgrades: 4.4/5 (5 reviews)

What patients say

Patients praise

  • Highly compassionate and caring bedside manner (specifically Dr. Cisneros)
  • Ability to listen and make patients feel heard
  • Friendly and helpful office staff
  • Professional, intelligent care providers
  • Low wait times reported by some patients

Common complaints

  • Difficulty getting appointments
  • Feeling rushed during appointments
  • Inadequate treatment or medication management concerns
  • Concerns about doctor accessibility or refusal to see referred patients
  • Perceived lack of care quality following provider changes

In patients' words

"I love Dr. Cisneros he is so sweet and he makes me feel heard and he doesn't judge me and that's a first... Im so thankful and grateful for him."

Birdeye (CHPG Southwest Rheumatology)

"Difficult to get an appointment and always felt rushed when I saw her... Very disappointed with treatment, so was required to travel to Santa Fe."

Vitals (Dr. Gwendolyn Grant)

"I had been a patient over 10 plus years once Cisneros took over my care went out the window! Absolutely devastated with how I was treated nothing I said mattered."

LocalityBiz (Dr. David Cisneros)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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