La Plata Family Medicine
Primary Care • Durango, CO
Ratings by platform
- Yelp (via MapQuest): 3.0/5 (33 reviews)
- Yelp: Not specified (44 reviews)
What patients say
Patients praise
- Physicians are described as knowledgeable, attentive, and caring
- Ease of scheduling appointments and short wait times in office
- Convenience of in-house lab draws
- Friendly and helpful support staff in many instances
Common complaints
- Disorganization and administrative issues such as lost labs or records
- Reports of rude or cold staff in billing and front desk roles
- Concerns regarding doctor turnover and feeling treated like a number rather than a patient
- Complaints about billing procedures and being dropped by the practice
In patients' words
"Dr Manford is everything a patient could hope for in a Primary Care Physician... without a doubt the very best doctor I have an ever had the privilege of being cared by."
— LocalityBiz"This practice kicked me out as a single mom with no money on Medicaid and told me I was a criminal when they abruptly stopped taking Medicaid."
— Yelp"Billing and front desk are rude and cold and can't follow their own procedures... Also, all but a few of the doctors make you feel like a number on a chart instead of a person."
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