CommonSpirit Neurology Mercy | DURANGO
Neurology • Durango, CO
Ratings by platform
- Various health review sites (e.g., WebMD, Healthline, US News): 2.0 to 2.7 out of 5 stars (for specific neurology provider) (37 to 253 (varies by platform))
- Birdeye/Google: 3.9 out of 5 stars (for clinic group) (52)
What patients say
Patients praise
- Some patients report friendly and patient staff members
- Positive experiences with specific providers who were described as informative and willing to listen
- General appreciation for having local access to hospital and specialty care in an isolated area
- Mercy Hospital itself has received recognition for patient experience ratings
Common complaints
- Concerns regarding bedside manner, perceived arrogance, and dismissiveness from specific neurology providers
- Allegations of feeling gaslit or unheard during medical appointments
- Frustration with high costs and billing practices at CommonSpirit facilities in Durango
In patients' words
"Dr Edgars is a horrible doctor. He completely missed my diagnosis... He was also incredibly rude, and told me to my face that I was just over reacting and being a hypochondriac..."
— WebMD reviews for Dr. Eric Edgar"Carli Prudic NP was extremely informative, patient and easy to talk to. She made me feel very comfortable and gave me plenty of time to ask questions."
— Birdeye/Google reviews for CHPG Southwest Neuroscience"I called the billing office at CommonSpirit hoping they could explain the huge difference in pricing. I was put on hold for an extended period..."
— The Durango Herald regarding CommonSpirit billingMore clinics in Durango
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