Family and Specialty Medicine (Durango)
Nephrology • Durango, CO
Ratings by platform
- WebMD Care (Dr. Rachel Rabazzi): 4/5 (based on 10 ratings) (10 ratings, 6 reviews)
- Healthgrades (Dr. Victor Lopez): 2/5 (based on 4 ratings) (4 ratings, 1 review)
- Healthgrades (Dr. Brooke Cheatham): 5/5 (based on 1 rating) (1 rating, 1 review)
What patients say
Patients praise
- Competence and careful listening in specific clinical interactions
- Successful management of specific health goals or procedures
- Compassionate care for some patients
Common complaints
- Perceived lack of attentiveness or thoroughness in complex health cases
- Issues with staff professionalism and responsiveness
- Difficulties with scheduling appointments
- Perceived dismissiveness of patient concerns
In patients' words
"Rushed through my appointment and was overwhelmed by my complicated health issues. We got next to nothing done and I left with no gameplan or follow up."
— WebMD Review (Dr. Rachel Rabazzi)"The entire staff is abusive. They only discuss how bad the prescription abuse problem is and not about what your condition is. They do not care about patients or listen to anything."
— Healthgrades Review (Dr. Victor Lopez)"Dr. Cheatham listened carefully to my description of my symptoms and then asked me to perform specific movements that would help her determine the cause of my problem. I think she is extremely competent."
— Healthgrades Review (Dr. Brooke Cheatham)More clinics in Durango
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