CommonSpirit Infectious Disease Mercy | DURANGO
Infectious Disease • Durango, CO
Ratings by platform
- Healthgrades: 5 out of 5 stars (5 reviews on Healthgrades)
- CommonSpirit Health Portal: Not explicitly stated numerical average, but high patient satisfaction noted for clinic providers. (138 reviews for Dr. Jennifer Rupp and 42 reviews for PA Kelly MacLaurin reported on official CommonSpirit portal)
What patients say
Patients praise
- Attentive and thorough care from providers like Dr. Jennifer Rupp and PA Kelly MacLaurin.
- Effective communication and clear explanation of test results and treatment plans.
- Compassionate, sympathetic, and respectful attitude towards patients and their concerns.
- Strong diagnostic skills and willingness to advocate for the patient.
Common complaints
- Experiences during the COVID-19 pandemic involved isolation, as patients in the specialized ward reported that staff, while professional and diligent, were unable to provide physical touch or affection due to safety protocols.
In patients' words
"Dr Rupp & PA Kelly Maclaurin are rays of medical sunshine on a bleak landscape of Healthcare in some of this region. I'm delighted to have them as advocates in my corner."
— LocalityBiz (Patient Review)"Dr. Rupp is one of the few physicians I have ever met whose heart was not surgically removed by medical school / medical establishment. She is not just 'Nice', she is empathic, she is decent, intelligent and very thorough."
— Healthgrades (Patient Review)"I was extremely impressed by the brave staff at Mercy Hospital. Risking their lives by heroically working 12-hour shifts, the nurses and techs were diligent, professional, and caring."
— Personal blog regarding Mercy Hospital experienceMore clinics in Durango
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