Family and Specialty Medicine (Durango)
Family Medicine • Durango, CO
Ratings by platform
- Healthgrades (Dr. Alison Jackson): 4.7 out of 5 (14)
- Healthgrades (Dr. Adam Owens): 3.2 out of 5 (11)
- Healthgrades (Dr. John Lavengood): 5.0 out of 5 (10)
- Healthgrades (Thomas Janney, NP): 5.0 out of 5
- Vitals (Dr. Sonja Shanley): 4.3 out of 5
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable providers
- Friendly and organized staff
- Efficient appointment scheduling with minimal wait times
- Providers who listen, take time with patients, and explain conditions thoroughly
Common complaints
- Complaints regarding bedside manner and patient perception of being treated with contempt
- Communication issues regarding billing, cancellation fees, and required documentation
- Occasional concerns regarding staff responsiveness or prescription processing
In patients' words
"The most compassionate, intelligent, understanding, educated and amazing doctor I and my family had ever had the privilege of receiving care from."
— Healthgrades - Dr. John Lavengood review"Treats patients with contempt... He will go out of his way to make u look bad w/other Drs If he doesn’t want to treat you even if u do nothing wrong."
— Healthgrades - Dr. Adam Owens review"Dr. Shanley is hands down the best doctor I have ever seen. I have never had a doctor spend so much time with me, educating me, answering my questions, and listening to my concerns."
— Vitals - Dr. Sonja Shanley reviewMore clinics in Durango
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