Radiology / Diagnostic Imaging - Brooks-TLC Hospital System, Inc.
Radiology • Dunkirk, NY
Ratings by platform
- Yelp: 86% willing to recommend (10 reviews (Yelp))
- caretransparency.org: 87/100 patient satisfaction score (N/A)
What patients say
Patients praise
- high patient satisfaction scores reported in surveys
- faster ER wait times compared to the New York state average
- some patients report positive experiences and have faith in the staff and facility
- broad range of imaging services offered with accreditation standards mentioned
Common complaints
- reports of rude or condescending staff behavior
- complaints regarding ER wait times and quality of care
- concerns about facility cleanliness and outdated environment
- dissatisfaction with triage and administrative processes
In patients' words
"This is a wonderful staff and hospital and I have complete faith in this facility, the team, and their ability to heal."
— Yelp review"If you want to die/ get the worse treatment possible this is where you want to come. Came here expecting help while waiting in pain beyond belief the staff was literally sitting around joking barely doing their job."
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