Behavioral Health Services | UPMC Chautauqua
Mental Health • Dunkirk, NY
Ratings by platform
- Rehab.com / Google Reviews (aggregate): 3.3 out of 5 stars (based on 3 reviews) (3)
- Birdeye (for WCA Hospital Outpatient Mental Health & Chemical Dependency): 2.3 out of 5 stars (based on 6 reviews) (6)
What patients say
Patients praise
- Some staff are described as kind and accommodating
- Instances of professional and friendly service reported by some patients
Common complaints
- Reports of poor patient care and lack of compassion
- Complaints regarding staff behavior and communication style
- Concerns over medication management and potential side effects
- Perceived lack of seriousness in treating mental health conditions
- Frustrations with discharge processes and administrative follow-up
In patients' words
"This place doesn’t take mental health seriously, some of the mental health staff are rude and impolite. I think this place should be avoided if you have any serious mental disorders..."
— SoberList.org (UPMC Chautauqua WCA - Outpatient Clinic)"They just push medications even gave a medication that caused voiding complications and there was no reason given to why it was given..."
— LocalityBiz.com (UPMC Western Behavioral Health at Chautauqua)"The staff are generally quite kind and accommodating. However, there was no compassion for me..."
— Yelp (UPMC Chautauqua)More clinics in Dunkirk
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