Family Medicine in Dunkirk, NY - Find a UPMC Provider
Family Medicine • Dunkirk, NY
Ratings by platform
- UPMC Provider Directory (Susan Mackowiak, CRNP): 4.8/5 (21 reviews)
- UPMC Provider Directory (Dr. Hyder Alam, MD): 4.7/5 (40 reviews)
- Rehab.com (UPMC Chautauqua WCA Dunkirk Health Center): 3.3/5 (3 reviews)
What patients say
Patients praise
- Providers who are attentive, good listeners, and take time to explain conditions
- Comprehensive, whole-person approach to care by some practitioners
- Ease of communication with certain individual providers
Common complaints
- Long wait times, especially in the emergency department
- Reports of unprofessional or uncaring staff and provider demeanor
- Concerns regarding quality of care and thoroughness of exams
- Frustration with communication and patient relations
In patients' words
"Sue Mackowiak is always very patient and respectful. Never rushes and always makes sure I understand before she moves on to something else."
— UPMC Provider Directory"Dr. Alam is amazing. He actually listens and cares... This never happened at past Dr's."
— UPMC Provider Directory"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades, and it doesn’t seem to be changing anytime soon."
— LocalityBiz.com (regarding UPMC Chautauqua)"I have never been more disgusted with a hospital or medical provider in my life."
— LocalityBiz.com (regarding UPMC Chautauqua Emergency Department)More clinics in Dunkirk
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