UnityPoint Clinic Urgent Care - Warren Plaza
Urgent Care • Dubuque, IA
Ratings by platform
- Birdeye (general UnityPoint listing): 2.6/5 (58)
- Birdeye (Grand River Medical Group listing): 2.7/5 (53)
What patients say
Patients praise
- Efficient care (for some)
- Kind and professional medical staff (for some)
Common complaints
- Long wait times
- Unprofessional or unfriendly staff behavior
- Perceived lack of medical assistance or service refusal
- Frustration with the online appointment/check-in system
- Concerns about the physical waiting area during illness seasons
In patients' words
"They make you make an 'appointment' online. This does not actually make ANY kind of appointment. It just lets them know that another human is coming in at a given time. You get to still wait for as long as it takes."
— Birdeye review (Grand River Medical Group: Urgent Care - Warren Plaza)"They should be closed. The staff are slow. They lie & discriminate. They refuse you service if they don't like you."
— Birdeye review (UnityPoint Clinic Urgent Care)"Was a very good experience and got the care I needed very quickly. The doctors and nurses were also very kind and professional."
— Birdeye review (Grand River Medical Group: Urgent Care - Warren Plaza)More clinics in Dubuque
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