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Mark Janes, MD - MercyOne

PulmonologyDubuque, IA

★★★★☆3.8/55 reviews across 3 platforms

Ratings by platform

  • Vitals: 5.0 out of 5 stars (1 rating)
  • WebMD Care: 3.0 out of 5 stars (3 ratings)
  • Zocdoc: 5.0 out of 5 stars (1 review)

What patients say

Patients praise

  • compassionate care
  • clinical expertise

Common complaints

  • long wait times for test results
  • not meeting the doctor personally (seen by assistant)
  • poor customer service

In patients' words

"Not impressed. Took forever for my test to be read as he was busy! I never did meet this doctor; as his assistant did everything. Very poor customer service. Wouldn't recommend."

WebMD Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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