Orthopedics | Dubuque, IA | Medical Associates Clinic
Orthopedics • Dubuque, IA
Ratings by platform
- Medical Associates Clinic Website (Dr. Judson Ott): 4.8/5 (317)
- Medical Associates Clinic Website (Dr. Jared Cooke): 4.9/5 (80)
- Medical Associates Clinic Website (Dr. Michael Chapman): 4.8/5 (231)
- Medical Associates Clinic Website (Daniel Armstrong, PA-C): 4.9/5 (203)
What patients say
Patients praise
- Physicians and providers described as professional, informative, and patient
- Effective communication and thorough explanations of medical conditions and surgical options
- Confidence in clinical skills and expertise of providers
- Positive patient-provider relationships for ongoing care
Common complaints
- Long wait times for appointments and in the office
- Staff perceived as rude, abrupt, or dismissive in some interactions
- Frustration with communication or lack of thorough explanation regarding treatment and recovery
- Concerns regarding personal information being overheard in clinical settings
In patients' words
"Dr Cooke listened and explained my concerns thoroughly. He spent a lot of time explaining what to expect and gave several hand outs to read up on!"
— Patient review on Medical Associates Clinic website"The only issue was how long I had to wait for the first appointment. Having to deal with the awful sensations in my fingers is not pleasant! It's the same with how long I now have to wait to have surgery."
— Patient review on Medical Associates Clinic website"Dan Armstrong was, as always, helpful in asking about any new symptoms... explained the plan we have for current complaints and for a thorough check of my concerns. Very patient and informative provider."
— Patient review on Medical Associates Clinic website"Personal opinions shouldn't be on my medical file. It's unacceptable."
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