Obstetrics and Gynecology in Dubuque, IA - UnityPoint Health
Obstetrics and Gynecology (OB-GYN) • Dubuque, IA
Ratings by platform
- UnityPoint Health - Finley Hospital: 3.5/5 (Birdeye) and 3/5 (CMS HCAHPS) for UnityPoint Health - Finley Hospital (232 reviews (Birdeye) and 537 survey responses (CMS HCAHPS) for Finley Hospital)
- Healthgrades (individual providers): 4.5/5 for specific OB/GYN providers like Dr. Lisa Kramer (8 reviews for Dr. Lisa Kramer)
What patients say
Patients praise
- compassionate and attentive care from providers and nurses in many instances
- clear and helpful communication from specific physicians
- supportive and comfortable clinic environment
Common complaints
- concerns regarding patient care/hospital service at Finley Hospital (e.g., hospital amenities, staff responsiveness)
- individual complaints against specific providers in the system citing lack of compassion or unprofessional behavior
- cleanliness ratings for the hospital below national averages
In patients' words
"I love Dr. Kramer. She has answered so many questions and guided me through some big decisions fairly... She feels more like a friend than my doctor. She is awesome!"
— Healthgrades patient review of Dr. Lisa Kramer""Dr" Luke Casey is EXTREMELY rude and unprofessional... I will also be filing a formal complaint against him and encourage anyone else who has experienced this to do the same."
— Patient complaint on Vymaps regarding UnityPoint Health - Finley Hospital"I have been here with a family member on a handful of occasions and they have received excellent care each time. Dr. Markham has great bedside manner and the nurses have all been professional and knowledgeable."
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