Inpatient Rehabilitation - Dubuque - MercyOne
Inpatient Rehabilitation • Dubuque, IA
Ratings by platform
- HCAHPS/General Hospital Data: 4 out of 5 stars (U.S. News & World Report patient experience score) (981 patient surveys analyzed in the HCAHPS dataset)
- Vivian.com: 3.5 out of 5 stars (11 reviews)
What patients say
Patients praise
- Strong nurse communication scores, often exceeding national averages
- High patient recommendation rates (approximately 76-91% depending on the metric)
- Effective doctor communication and staff responsiveness
- CARF-accredited inpatient rehabilitation program
Common complaints
- Cleanliness of the hospital environment was rated lower than the national average in patient surveys
In patients' words
"The hospital's top strength is nurse communication, with 83% of patients reporting that nurses always communicated well, surpassing the national average of 78.6%."
— Momentary Labs (citing CMS HCAHPS data)"An area identified for improvement is cleanliness, where only 68% of patients felt the hospital was always clean, slightly below the national average of 72%."
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