Heart & Vascular Care (Cardiology) - Dubuque - Medical Associates
Cardiology • Dubuque, IA
Ratings by platform
- Medical Associates Official Website (Paige Ortiz, NP): 4.8/5 (183 reviews) (183)
- Medical Associates Official Website (Dr. Thomas Johnson): 4.9/5 (30 reviews) (30)
- Medical Associates Official Website (Kari Pfab, ARNP): 4.8/5 (205 reviews) (205)
- WebMD (Dr. Thomas Johnson): 4.0/5 (3 ratings) (3)
What patients say
Patients praise
- highly favorable ratings for providers, including nurse practitioners and physicians, for being thorough, knowledgeable, and compassionate
- providers are described as good listeners who take time to explain conditions, treatments, and answer patient questions
- many patients report feeling well-cared for and satisfied with the clinical attention received
- appreciation for the expertise and long-term care provided by cardiology staff
Common complaints
- occasional administrative issues, such as rude reception staff in the cardiology department
- reports of wait times for appointments or upon arrival at the clinic
- instances of communication or scheduling errors, such as cancelled appointments without prior notification or medication renewal difficulties
- difficulties with the online pre-registration process
In patients' words
"The nurse practitioner was very thorough with examining me and answering questions either I or my husband had. She also made notes with what I said which made me believe she was truly listening and hearing my issues or concerns."
— Medical Associates Website Review"I love the providers but there are some issues with the staff that I think need to be addressed."
— Medical Associates Website Review"Thank you to Dr Johnson, for his compassionate care and expertise over the years. He will be missed!"
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