Penn Highlands Family Medicine - DuBois
Primary Care • DuBois, PA
Ratings by platform
- WebMD Care: 4.5/5 (13 ratings) (13)
- WebMD Care: 5.0/5 (6 ratings) (6)
- Vitals: 4.7/5 (Not explicitly stated)
- Vitals: 4.8/5 (Not explicitly stated)
What patients say
Patients praise
- Attentive and compassionate care from many individual providers
- Professional and knowledgeable medical staff
- Short wait times at some locations
- Helpful and supportive bedside manner
Common complaints
- Rudeness or dismissive behavior from some staff members
- Difficulty communicating or feeling unheard by certain providers
- Long wait times to get a call returned by some offices
In patients' words
"I have consistently found him to be supportive and attentive. He listens to my concerns, answers questions, and suggests consults when necessary."
— WebMD Care (Review for Dr. Usaitis)"Due to the fact that when I needed to ask important information about Covid-19, Dr. Usaitis was extremely rude and dismissive... This was my experience was miserable and I actually cried when I got off the phone because of how rude he was."
— WebMD Care (Review for Dr. Usaitis)"Called the office and they were extremely rude and ignorant. Spoke very disrespectful and condescending to me. You are treated like a number not a person."
— Vitals (Review for Dr. Kiskaddon's office)More clinics in DuBois
DuBois - WellNow Urgent Care
Patients praise: Efficient and fast service · Compassionate and professional staff.
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