Primary Care
Family Medicine • Douglas, GA
Ratings by platform
- Healthgrades and Optum (for specific physician Dr. Robert Douglas): 3.9 to 4.0 out of 5 stars (287 to 392 reviews)
- Cooper Health (for specific provider Douglas F. Carey): 4.9 out of 5 stars (407 ratings, 133 reviews)
What patients say
Patients praise
- thorough and compassionate clinical care
- long-term relationship with patients
- professional and friendly staff members in some instances
- responsiveness to patient needs outside of appointments
Common complaints
- unprofessional staff or receptionist behavior
- lack of empathy or poor communication from providers
- rushed appointments with insufficient time for complex issues
- inadequate follow-up on referrals, emails, or records
In patients' words
"Dr. Smagina is an exceptional physician who is both incredibly thorough and genuinely kind. During every visit, she takes the time to answer all of my questions, ensuring I never feel rushed or unheard."
— LocalityBiz (Douglas Primary Care, MA)"Dr Douglas showed very little interest in understanding or getting to know me as a person and patient. He quickly wanted to know what I needed and to be onto his next duty."
— Healthgrades (Dr. Robert Douglas, CO)"My only concern is that the appointment slots are not long enough for me and some other patients with multiple issues... 20 mins for a recheck or med refills is fine. When you have a patient who is having an issue or problem they most definitely need more than 20 minutes."
— Cooper Health (Douglas F. Carey)More clinics in Douglas
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