Urgent Care in Dothan - MainStreet Family Care
Urgent Care • Dothan, AL
Ratings by platform
- Bippermedia: 4.8/5 (250 reviews (for specific Dothan location))
- Birdeye: 4.3/5 (875 reviews (aggregate))
- Yelp: 2.1/5 (139 reviews (aggregate))
What patients say
Patients praise
- Fast and efficient medical care for urgent needs
- Professional and knowledgeable medical staff/practitioners
- Clean and well-organized facilities
- Convenient access with 7-day a week hours and online registration
Common complaints
- Difficulties with billing departments and lack of follow-up on billing issues
- Occasional complaints about unprofessional or unfriendly front desk staff
- Potential for long wait times during peak hours
In patients' words
"The clinic was fine. We went there for our Covid vaccines... My only complaint was the attitude of the front desk person. She was not friendly or helpful. Everyone else was..."
— MapQuest user review"I had to come here for a broken foot... The doctors were great and wait time was very quick. X-Ray was the best part."
— MapQuest user review"I wish I could give no stars. The service is great but the billing is not. You can't get anyone to call you back to straighten out a billing issue."
— Birdeye user reviewMore clinics in Dothan
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