Southeast Health Medical Center Clinic
Geriatric Medicine • Dothan, AL
Ratings by platform
- Birdeye: 4.4 out of 5 stars (based on 141 reviews) (141 reviews)
- Healthgrades: 75% patient recommendation rate (Data based on HCAHPS surveys)
- U.S. News & World Report: 89% patient recommendation rate (Data based on HCAHPS surveys)
What patients say
Patients praise
- Friendly and supportive nursing and support staff
- High performing in certain medical procedures and conditions
- Patients feeling listened to by some specific providers
- Hospitable service in specific departments like the emergency room for some patients
Common complaints
- Long wait times, particularly in the emergency room
- Perceived dismissiveness or lack of attention from some medical providers
- Difficulty with administrative tasks like scheduling and pharmacy prescriptions
- Specific concerns regarding bedside manner and professional communication
In patients' words
"We have been sitting in the emergency room for 6 hours... Everyone is nice, but there has to be a better system."
— Birdeye Review"I have been a patient for several years and I don't think this clinic gets enough credit for their hard work from check in to check out my experience has been outstanding."
— LocalityBiz Review"They don’t listen to any request you make. Have tried several times to get a routine medication filled and they keep calling it to wrong pharmacy."
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