Eye & Vision Care - OSF HealthCare
Ophthalmology • Dixon, IL
Ratings by platform
- WebMD Care: 4.5 out of 5 stars (2 ratings)
- U.S. News & World Report (Hospital level): 3 out of 5 stars (Not explicitly stated (Patient Experience Score))
- Birdeye (Behavioral Health Department): 3.5 out of 5 stars (8 reviews)
What patients say
Patients praise
- Professionalism of medical staff during clinical encounters.
- Clinicians take time to address patient questions and concerns.
- High Medicare quality assessment ratings for individual clinicians.
Common complaints
- Some patients perceive staff communication or responsiveness to be a concern, such as difficulty reaching offices by phone or slow responses to requests.
- Occasional complaints about specific interpersonal interactions during visits.
In patients' words
"Dr. Richardson is very professional and takes the time to answer questions or any concerns. I recommend her highly."
— WebMD Care review of Dr. Emily Richardson"Nobody EVER answers the phone so you are left to leave a voicemail that takes usually days for them to get back to you."
— Birdeye review of OSF Saint Katharine Behavioral Health unitMore clinics in Dixon
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