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Primary Care in DeSoto, TX

Primary CareDeSoto, TX

★★★★☆4.2/522 reviews across 5 platforms

Ratings by platform

  • SolvHealth (CareFirst Primary & Wellness): 3.8/5 (5 reviews)
  • Birdeye (WellMed at Heath Creek): 4.6/5 (10 reviews)
  • Healthgrades (Lawanda Crawford, NP): 5.0/5 (2 reviews)
  • EverydayHealth (Dr. Benedict Olusola): 4.0/5 (5 reviews)
  • Healthgrades (Dr. Dennis Ochei): 1.6/5

What patients say

Patients praise

  • caring and attentive providers who take time with patients
  • thorough evaluations and clear explanations of health conditions
  • friendly and professional medical assistants and front-desk staff
  • good bedside manner and patient-centered approach
  • convenient scheduling or telehealth availability for some providers

Common complaints

  • unprofessional, rude, or dismissive office staff
  • long wait times in office and on the phone
  • poor communication regarding lab results and prescription refills
  • difficulty scheduling appointments or getting timely care
  • feeling that the practice is disorganized or profit-driven

In patients' words

"Best doctor I have had in many years. Very pleased with his service and attention."

Patient of Dr. Albert Boyd

"They are too busy to keep up with all of their patients’ lab results... they don't care how your health is affected."

Patient of Dr. Dennis Ochei

"Dr. Phillips is nice, patient and listens to make you feel comfortable. Her staff is also very polite and helpful."

Patient of Dr. Pamela Phillips-Chambers

"Maria in scheduling is very unprofessional, unable to get an appointment for my medication for a month. No communication with the pharmacy regarding refills."

Patient at Quality Care Health Clinics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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