DCHHS Clinical Services | Immunization Clinics
Immunization Services • DeSoto, TX
Ratings by platform
- Birdeye (aggregating Google reviews): 3.2 out of 5 stars (256 reviews)
What patients say
Patients praise
- Clean facility environment
- Professional and pleasant staff experiences reported by some users
- Efficient service for some patients
Common complaints
- Long wait times
- Unprofessional, rude, or unkind staff attitudes
- Communication issues, including unresponsive phone lines
- Inconsistent service quality and appointment issues
In patients' words
"I've taken my daughter there for immunizations for five times now, and each time the staff is very pleasant and professional. The lobby as well as rooms are always clean. And I've never had to wait more than 15 or 20 minutes."
— LocalityBiz (Review)"Poor customer service. Rude staff. ... Surely it doesn’t take that long to give a shot. I can hear the staff in the back justa talking….maybe that’s why they can’t get any thing done."
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