Infusion Therapy - Parkland Medical Center
Infusion Center • Derry, NH
Ratings by platform
- Healthgrades/CMS HCAHPS: 67% of patients gave a rating of 9 or 10; 62% would definitely recommend (Data based on HCAHPS survey volume)
- Birdeye (Parkland Center for Oncology and Hematology): 4.0 out of 5 stars (4 reviews)
What patients say
Patients praise
- Specific oncology staff described as caring, compassionate, and attentive
- Positive feedback on comfort and ease of the clinic environment
- Efficient communication from nurse navigators
Common complaints
- Reports of unprofessional and chaotic staff behavior
- Complaints regarding long wait times and delays in care
- Allegations of poor communication and diagnostic errors
- Frustration with billing practices
In patients' words
"The clinic is very comfortable and I felt very at ease getting my chemo there. The nurses are very nice and Sam the nurse navigator is always on top of everything and calls you back right away."
— Birdeye Review"AVOID! THEY ARE INCOMPETENT AND RUDE. DON'T TRUST THEM WITH YOUR CANCER TREATMENT..."
— Birdeye Review"They are unable to provide timely care - ultrasound results should NOT take over a week - the radiologist shortage is not a reasonable excuse."
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