Ahern, Nichols, Hersey, Butterfield, & Prohovich Family Dentistry
Dental • Derry, NH
Ratings by platform
- General aggregator/Weence: 4.9 out of 5 stars (77)
- Facebook: 88% recommend (21)
What patients say
Patients praise
- Friendly, professional, and welcoming staff
- High-quality care from dentists and hygienists
- Clean, modern, and well-managed office environment
- Long-term patient satisfaction with some patients attending for decades
Common complaints
- Concerns regarding billing practices and insurance coverage transparency
- Reports of dental work, such as root canals, failing or needing repair shortly after treatment
- Allegations of difficulty with record-keeping or customer service follow-up
In patients' words
"Totally disappointed. This place has great dentists and hygienists BUT their billing is deceiving. They purport that they accept all insurances so you assume that when they tell you you won't have to pay for basic services that you won't have to pay."
— LocalityBiz/WebMD reviews"My cleaning sessions are always handled carefully, meticulously, and every attempt is made to make them as painless as possible. I trust my dental care to them because they are honest, qualified and competent in what they do."
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