Denver Neurological Clinic PLLC
Neurology • Denver, CO
Ratings by platform
- Birdeye: 4.2 out of 5 stars (598 reviews (aggregated))
- Birdeye (alternative aggregator link): 4.3 out of 5 stars (395 reviews (aggregated))
- WebMD: Not explicitly specified (1 review) (1)
What patients say
Patients praise
- Providers perceived as knowledgeable and intelligent
- Some patients report positive experiences with specific staff members and feeling heard
- Success in addressing complex neurological issues for some patients
Common complaints
- Difficulty communicating with staff and lack of responsiveness to messages
- Perceived lack of advocacy within the health insurance system/prior authorization issues
- Concerns regarding bedside manner and professional diagnosis quality
In patients' words
"This office will not advocate for you as a patient within the health insurance system and I have never had such a negligent experience... Dr. Moon’s office staff’s negligence has led to 8 months of frustration."
— Birdeye Review"Dr. Moon is intelligent but he struggles with bedside manner. My biggest issue is lack of communication. You leave voice mail or emails and you don't get a response. It's very aggrevating."
— WebMD Review"I've been seeing Dr. Moon for a few months now for complex spinal cord issues and he and his staff have been amazing! Dr. Moon is very smart and thinks outside the box!"
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