Ellen Jones Community Dental Center - Harbor Health
Dental • Dennis, MA
Ratings by platform
- BestProsInTown: Reviews (72) (72 reviews)
- sudentistalatino.org (aggregated from user reviews): 3.4/5 average (star rating) (68 user reviews)
- MapQuest: No numeric rating shown in snippet (N/A (not shown))
What patients say
Patients praise
- Welcoming atmosphere and friendly, helpful front-desk staff
- Caring, patient dentists/assistants who explain care and make anxious patients feel safe
- Thorough cleanings/appointments on time and generally good satisfaction
Common complaints
- Complaints about professionalism and negative experiences during procedures (e.g., sutures/removal)
- Long delays for appointments and difficulty getting follow-up care
- Negative comments about being “run away from” / aggressive focus on getting rid of patients; also staff communication issues mentioned in reviews
- Broader access/continuity stress for MassHealth patients and reports of limited continuity/hold times
In patients' words
"“Professional, caring and very pleasant. The front desk staff were very nice and also dealt well with my emergency. Kudos.”"
— WebMD doctor listing for Ellen Jones Community Dental Center (South Dennis, MA)"“Horrible experience. Not professional at all. . Had an appointment that was pre approved for the removal of sutures. It was a simple procedure to remove 2 …”"
— MapQuest business listing snippet"“Every communication with them , insane and everything that they want to do is to get rid of you all of time! … Guys, don’t even think about that they’re gonna help you! Run away from this place!”"
— sudentistalatino.org page with quoted user reviews"“When she got through, she was relieved that her children were given appointments… But it’s stressful, Schilpp said, to have ‘zero continuity.’”"
— The Provincetown Independent article about MassHealth dental access (mentions Ellen Jones Community Dental Center in Dennis)
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