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Primary Care | Delray Beach | Baptist Health South Florida logo

Primary Care | Delray Beach | Baptist Health South Florida

Primary CareDelray Beach, FL

★★★★★4.8/573 reviews across 2 platforms

Ratings by platform

  • Baptist Health official site (Press Ganey): 4.9/5 (Provider-specific average) (58 ratings (for Dr. Nicanda Gordon))
  • Healthgrades (Dr. Lisa Kelso): 4.4/5 (15 ratings)

What patients say

Patients praise

  • Physicians described as knowledgeable, thorough, and attentive
  • Staff noted as friendly and professional
  • Patients report feeling listened to rather than rushed
  • Positive perception of the broader Baptist Health medical network

Common complaints

  • General dissatisfaction reported in some system-wide reviews (not specific to Delray Beach location)

In patients' words

"He was FANTASTIC! Listened to my questions, answered all of them in an easy to understand manner, was polite, down to earth, and didn't rush me out of the exam room."

Patient review for Dr. Nicanda Gordon

"She is warm and caring, and always encouraging. She makes me feel better, physically and mentally."

Patient review for Dr. Lisa Kelso

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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