Aurora Radiology Consultants | DeKalb Township, IL - Cortico
Radiology and Diagnostic Imaging • DeKalb, IL
Ratings by platform
- Birdeye/Google: 2.1/5 (13 reviews)
What patients say
Patients praise
- Professional and friendly staff/technicians in clinical settings
- Timely and efficient care during procedures like CT scans
Common complaints
- Billing issues, including confusing invoices and duplicate bills for separate body parts
- Difficulty reaching the clinic via telephone
- Issues with insurance claims not being processed or recorded correctly leading to collections threats
- Frustration with automated communication systems like repetitive text messages
In patients' words
"The billing company you are using sends out bills that are not logical--they send bills out for EACH BODY PART that was x-rayed...causing late payments for people that think they have paid their bill on time!"
— LabDraw User Review"I was impressed with the timeliness and the care inwhich technicians facilitated my recent CT scan. They were friendly and knowledgeable as well."
— Google Review via BirdeyeMore clinics in DeKalb
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