Medical Facilities | DeKalb, IL
Primary Care • DeKalb, IL
Ratings by platform
- U.S. News & World Report: 4 out of 5 stars (Patient Experience) (N/A)
- Vivian Health: 4.3 out of 5 stars (8 reviews)
- Yahoo Local: 2.5 out of 5 stars (52 reviews)
- Seniors.fyi (Bethany Healthcare & Rehab): 3.3 out of 5 stars (91 reviews)
What patients say
Patients praise
- Professionalism of nursing and clinical staff in hospital settings
- High recommendation rates in standardized surveys (e.g., 88% willing to recommend hospital)
- High performing ratings in specific procedures like heart failure and pneumonia care
- Considerable achievement in billing ethics
Common complaints
- Issues with staff communication and professional behavior
- Concerns regarding wait times and appointment scheduling difficulties
- Negative experiences at specific sub-facilities (e.g., Sleep Health Center, skilled nursing)
- Reports of poor facility management and understaffing in nursing facilities
In patients' words
"I was so impressed by the courtesy, kindness & professionalism of their staff; everyone from the front desk personnel who helped me upon entering the facility, ..."
— Yelp user review for Northwestern Medicine Kishwaukee Hospital"Worst hospital care ever. No communication from doctors, lie about what medicine is given, they caused painful bleeding bed sores, pneumonia and sepsis infection."
— Yahoo Local user review for Northwestern Medicine Kishwaukee Hospital"The facility is severely understaffed and poorly managed, leading to neglect and communication problems. Residents are left in their own urine for hours because call lights go unanswered."
— Seniors.fyi review for Bethany Healthcare & Rehab CenterMore clinics in DeKalb
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Patients praise: high physician ratings on official site · recommends for thorough exams.
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Patients praise: Exceptional clinical skills · Patient-centered approach.
Magnetic Resonance Imaging (MRI) - XCEL Orthopedics
Patients praise: thorough and clear communication from physicians · supportive, caring, and welcoming staff.
Northwestern Medicine Cardiology DeKalb
Patients praise: Cardiologists are frequently described as professional, kind, knowledgeable, and thorough. · Patients often report high satisfaction with the bedside manner and communication skills of individual doctors..
Meet the Greater DeKalb County Dermatology Team
Patients praise: Expertise of specific dermatologists is highly regarded · Appreciation for thorough explanations and personalized attention.
Kishwaukee Cardiology Associates, Ltd. - Dr. Jagdish Patel ...
Patients praise: Excellent bedside manner · Knowledgeable and explains conditions clearly.
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