Northwestern Medicine Outpatient Rehabilitation Sycamore DeKalb ...
Physical Therapy • DeKalb, IL
Ratings by platform
- Yahoo Local: 2.5 out of 5 stars (52 reviews (for Kishwaukee Hospital location))
- Illinois Hospital Report Card / Healthgrades: 71% (Would definitely recommend) (Standardized HCAHPS Survey (Hospital Level))
What patients say
Patients praise
- Appreciation for professional, courteous, and kind staff in specific departments
- Positive outcomes in specialized rehabilitation services
- High patient satisfaction ratings at the hospital level (approx. 71-73%)
Common complaints
- Poor communication from medical staff
- Perceived discrimination against disabled patients
- Concerns regarding medical accuracy and diagnostic thoroughness
- Issues with hospital-level care standards reported in wider network context
In patients' words
"I have been a patient of northwestern medicine for years staff is awesome. One of the best doctors, therapist, cancer specialist. Best ER SERVICE."
— Yelp Review"Not believing I would make it to Christmas this year NWM Kishwaukee and the Madison VA Hospital approval made it possible to accept and achieve very good results."
— Yahoo Local Review (Pulmonary Rehabilitation patient)"Worst hospital care ever. No communication from doctors, lie about what medicine is given, they caused painful bleeding bed sores, pneumonia and sepsis infection."
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