Northwestern Medicine Pediatrics Sycamore
Pediatrics • DeKalb, IL
Ratings by platform
- Northwestern Medicine Sycamore Pediatrics Team (aggregated): 4.7/5 stars (935 ratings)
- WebMD (Dr. Syed Jafri): 4.0/5 stars (7 ratings)
- U.S. News & World Report (Dr. Syed Jafri): 5/5 stars (7 reviews)
- Solv Health (Northwestern Medicine Laboratory Services, Sycamore): 2.7/5 stars (3 ratings)
What patients say
Patients praise
- knowledgeable and caring providers
- polite and attentive staff members
- efficient and quality medical care
Common complaints
- concerns about understaffing
- lack of responsiveness to portal messages
- concerns regarding high billing costs and billing-related communication issues
In patients' words
"The staff at this location are praised for their great work... However, there is a notable concern about understaffing, with reviewers expressing that there are not enough employees to provide adequate care."
— BestProsInTown (Northwestern Medicine Sycamore Gateway Drive)"The provider's are great! However, you are supposed to email them in "my chart"...... they do not get back to you."
— Yelp (Northwestern Medicine Family Medicine)"I’m not usually one to complain, but Northwestern Medicine is exemplary of all that is wrong with our failed healthcare system in the US. I went to the urgent care for a 1 hour procedure, which was billed to me at $1,750... They have sent me to collections."
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