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Meet The Dekalb County Audiology Tem | Northwestern Medicine logo

Meet The Dekalb County Audiology Tem | Northwestern Medicine

AudiologyDeKalb, IL

★★★★★4.9/5258 reviews across 1 platforms

Ratings by platform

  • Northwestern Medicine Official Site (for Dr. Briana N. Arzuaga): 4.9 out of 5 stars (258 ratings)

What patients say

Patients praise

  • friendly, pleasant, and charming staff
  • knowledgeable and thorough clinical approach
  • effective communication and patient education
  • empathetic and supportive care
  • successful troubleshooting and problem-solving skills

Common complaints

  • occasional inconsistency in follow-up or explanation of hearing aid operations across different locations

In patients' words

"Friendliest audiologist I have ever met! Young, happy, knowledgeable, encouraging about working with me to fit my hearing aides correctly. Respectful. Didin't act like a know-it-all."

Northwestern Medicine Patient Review (Monica A. Thomas, AuD)

"Very pleasant to talk to. Very helpful, knowledgeable. Took the time to answer all my questions."

Northwestern Medicine Patient Review (Whitney M. Hawkins, AuD)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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